Check your fuse box or breaker for any switches that have tripped.
Dimplex electric fireplace remote not working.
Thank you for allowing our product to be the backdrop for those special moments.
Over the years valuable memories will occur around the warmth and comfort of your hearth.
Inspect it if signals are not being transmitted upon pressing the remote control.
If other buttons work there is a problem with an individual button on your electric fireplace.
How do i troubleshoot a dimplex electric fireplace.
The remote control may need to be initialized with the stove.
The circuit breaker trips or blows a fuse when turned on.
It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow.
If it s not call customer service.
Make sure the heater is the.
Replace the remote if the unit comes on independently without your having turned it on.
Plug the unit into another outlet or install a dedicated 15 amp circuit.
If the receiver is not installed correctly the remote control might not work as required.
Replace the remote control.
The unit turns off by itself.
A tightly bent or over stretched power cord may be causing the problem.
Dimplex electric fireplace with remote control valued customer we are pleased that you have chosen to purchase an electric fireplace manufactured by dimplex north america ltd.
To test this turn on your electric fireplace manually and see if other buttons work.
Please change the light bulbs.
Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.
Check to ensure the batteries are working and replace if required.
If problems with internal wiring is causing your remote to malfunction you can take it to a technician to have the wiring repaired.
The remote or the remote receiver may need to be replaces.
The wire has short circuited.
Dedicated means no other outlets or fixtures are sharing the same circuit breaker.
If the heat turns on there is not a power issue.
If your fireplace came with a remote change the batteries and see if you can turn your electric fireplace on either on the fireplace itself or using the remote.
If the unit does not turn on please make sure the heat switch is activated.
Check the fireplace for any faulty wiring.
Always use properly grounded fused and polarized outlets.